Satisfaction Policy

Satisfaction Policy

Returns and Exchanges

• If you are not satisfied with your purchase for any reason, you can return it for a full refund or exchange (excluding original and return shipping costs).

• To initiate a return or exchange, please contact our customer service team by email at [email protected] or call us at +91 99900 78043 / +44 191 257 1406.

• Please note that you will be responsible for the cost of return shipping.

• We recommend using a tracked shipping service for your returned items.

Conditions for Returns and Exchanges

• Items must be returned in their original packaging and in unused condition.

• We cannot accept returns on opened or used products.

• All returns must be accompanied by a copy of your original receipt or packing slip.

Refunds

• Once we receive your returned item and verify that it meets the conditions outlined above, we will issue a full refund for the purchase price (excluding original and return shipping costs) to your original payment method within 7 business days.

Defective or Damaged Products

• If you receive a defective or damaged product, please contact our customer service team immediately.

• We will work with you to resolve the issue, which may include a replacement product, a full refund, or store credit.

Satisfaction Guarantee

• We are confident that you will be satisfied with your purchase from Hpic. However, if you are not completely satisfied, please contact us and we will do our best to resolve the issue.

Data Protection

• At Hpic, we value your privacy and security. We do not share your personal data with any third-party companies.

• You have the right to request the deletion of your data at any time by emailing us.

Contact Us